Summary: If you need ways to tackle the returns at the e-commerce store you can go through this piece to help you deal with the possibilities.
The challenge now-a-days for the e-commerce stores is to manage the order of the customers in such a way that it leads to minimum returns. Most of the consumers are always willing to buy online because they get more discounts as compared to a physical store. In pursuit of the discount they tend to forget that buying offline can help them to easily try out the stuffs that they are buying.
The struggles with the returns are such that most of the stores have ended up losing on the revenues and expansion with huge amount of returns that ruin their quarterly sales. In order to help such businesses which are willing to deal with this problem the concept of in-store pick up would be the ultimate solution.
What are the benefits associated with in-store pick up?
Mobile Shoppers Hooked With the Store
In most cases on the way home from work most of the shoppers have the convenience to stop-by at their favorite store and pick up things. You can integrate the model of picking from the store and it will help the shoppers get extra bit of advantage. At the time of picking from the store they can also get to grab some refreshments. This could be your added expense as the store owner but it will pay in the long run. When customers will get thee chance to pick their favorite stuff, try it out and get discounts that they get while buying online, it will create a long queue of satisfied and motivated customers.
Possibility of Damaged Goods Reduced
It is simple to remove the possibility of damaged goods whenever the customers will be present to pick from your store. Most of the goods get damaged during the transit and this leads to a lot of trouble for the store owners. But with customers picking the stuff all by themselves from the store you can easily expect as a store owner to witness low return rates.
Reduction of Returns
Most of the times the return might be due to the fact that customers are not satisfied with the way they have to deal with the products. If they are able to get hold of the benefits in the form of trying out the products before availing the purchases, it will have a different implication and will result in better prospect for the store.
Greater Opportunity for Upsales
Greater chances of the upsales would be there whenever the customers are paying a visit at your store. Most of the times in lieu of exchange for few cents and dollars the customers might be take a pick from the store. This can help you sale more along with the main product.